How do I collect the keys?
What time can I collect the keys?
Can I collect the keys at night?
Where do I leave the keys on the day of departure?
What is the checkout time?
Where can I leave my luggage?
Are pets welcome?
Is linen provided?
Is a change of linen included?
Do I have to clean the apartment before leaving?
Does the apartment have a telephone?
Do you provide cots?
What documents will I be asked for on arrival?
Can I pay the security deposit by credit card?
Are there supermarkets / restaurants close by?
Who can I contact if I need assistance during my stay?
Is the reservation immediate?
What are your methods of payment?
What is included in the price?
What is not included in the price?
I have to cancel my reservation. What is the cancellation policy?
Can I change my reservation?